

When things go wrong: running a business through chaos, crisis and curveballs
A Talk by Rachel Fisch and Kylie Parker
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About this Talk
In this raw and powerful session, Rachel Fisch and Kylie Parker shared what it’s like to lead a business while navigating personal crises. From business partnership breakdowns to divorce, death, and burnout, they explored the hidden costs of keeping it all together when life throws unexpected curveballs.
Rather than polished advice or five-step plans, this session offered something more valuable: real experiences. Rachel and Kylie opened up about the grief, stress, and confusion that came with losing control in their professional lives, and how they slowly began to rebuild with help from professional networks, trusted communities, and a lot of self-compassion.
They also discussed practical steps for solo and small firm owners to prepare for their own “Plan B” moments, events that derail even the best-laid plans and how to support clients going through their own crises.